29 results for ""

Knowledge Base

• I cancelled in the past, but I'd like to resubscribe! Do I need to re-enter all my info?
  1. FAQs
  2. Cancelling Your Subscription
  No way, babe! If at any time you’d like to start receiving beauty boxes again after canceling, you can skip the signup p...
  Beauty Box 5 February 09, 2026 23:13
• How do I redeem my coupon code?
  1. FAQs
  2. Coupon Codes & Promotions
  Just enter your code during the checkout process under "Coupon Code."
  Beauty Box 5 February 09, 2026 23:19
• HELP! My code or offer isn't working!
  1. FAQs
  2. Coupon Codes & Promotions
  No worries! Contact us by email via [email protected] before finalizing your order and checking out!
  Beauty Box 5 February 09, 2026 23:20
• HELP! I need to change my address or payment info!
  1. FAQs
  2. Account / Login Issues
  No problem! You can update your shipping and billing information yourself through your account portal or by emailing us ...
  Beauty Box 5 February 09, 2026 22:53
• Do you charge sales tax?
  1. FAQs
  2. Billing & Payment
  Only to our fellow Texans, and only because, legally, we have to!
  Beauty Box 5 February 09, 2026 23:03
• Can I return my box & receive a refund?
  1. FAQs
  2. Damaged or Missing Products / Returns
  Due to health and safety regulations, we do not process returns or refunds on beauty boxes. If any products in your box ...
  Beauty Box 5 February 09, 2026 23:04
• How do I cancel my subscription?
  1. FAQs
  2. Cancelling Your Subscription
  We're sad to see you go, babe, but all you have to do to cancel your account is contact Customer Service by starting a c...
  Beauty Box 5 February 09, 2026 23:09
• I cancelled my account, so why can I still login to my account portal?
  1. FAQs
  2. Cancelling Your Subscription
  No need to worry! You technically still have an account with us and can log in to review your account details, but your ...
  Beauty Box 5 February 09, 2026 23:13
• Can I gift BB5?
  1. FAQs
  2. General Overview
  You most certainly can! We offer gift subscriptions in increments of 3, 6, or 12 beauty boxes. Gift subscriptions are a ...
  Beauty Box 5 February 09, 2026 22:39
• Are boxes customized? Does everyone get the same box?
  1. FAQs
  2. General Overview
  BB5 Boxes are not 100% customized and every month we have a slight variation of colors, shades, or products sent out. Wh...
  Beauty Box 5 February 09, 2026 22:40